Is your business like this...

Customer data, Customer spreadsheet, contact information, however you refer to it, it is the most valuable asset in your business.

Maximising its value is a common challenge faced by most businesses in today’s challenging market.

Frequent problems encountered include:

• Data spread across many sources
  - means that you can not see the whole picture.
• Visibility of contact history with customers
  - means that you don't know who has contacted whom and when.
• Incomplete and inaccurate information
  - means you have no information.

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Solving the Problem

Customer Relationship Management (CRM) systems provide solutions to these common problems by allowing you to:

• Consolidating and sharing sales information across your business.
• Track and diarise customer contact information and events.
• Run fast and efficient targeted marketing campaigns.
• Make informed decisions by understanding customers’ needs.
• Capture information in dashboards to facilitate informed decision making.

Many businesses are aware of such systems however they are perceived as too costly and requiring IT capabilities beyond their core competencies. Dunstan Thomas recognises these issues and with its partners, aims to provide a solution that is tailored to each Company’s unique requirements both in terms of cost and IT capabilities.

Amplify has the capabilities, expertise and understanding to provide the right solution for you at the right price for you using Microsoft Dynamics CRM 4.0.

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How much does it cost ?

Amplify can deliver the solution either installed at your location or provided as a service, on a subscription basis.

Online - you can be up and running with an online solution for as little as £35 per user per month.
We provide pre sales consultancy to establish the most appropriate solution for your requirements and budget followed by services from requirements analysis through to data migration, training and go-live activities

Service - we also provide a multi tiered support service which means that service levels can be tailored to meet budgetary demands. With regular reviews of the service levels, we ensure that our customers are getting maximum value for money.

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Why CRM?

The key requirements for a successful software solution are functionality, flexibility and familiarity. Microsoft Dynamics CRM 4.0 combines these requirements to deliver the best supported solution for customer relationship management.

Functionality
MS CRM provides extensive functionality to handle all aspects of acquiring, servicing and retaining customers. Integrated modules support sales, marketing, customer service, analytics, and workflows in a connected and consistent environment.

Flexibility
MS CRM can be deployed as an in house system or provided on a subscription basis as a managed service. Designed as an open platform, it is easily customised to individual needs and can be integrated with 3rd party enhancements and solutions. Collaboration is provided with Microsoft Sharepoint providing a natural bridge between your sales activities and your day to day business.

Familiarity
MS CRM maintains the familiar Windows look and feel providing ease of use for individuals already operating a Windows platform. In fact, CRM can be operated from Microsoft Outlook or the web making its integration into your business even simpler.

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Our Services

Amplify is a division of Dunstan Thomas Holdings Limited and a Microsoft Gold Certified Partner. We have a track record of delivering technology solutions over the past two decades. Together with sister division DT ALM we have a unique capability to build and deliver technology solutions across businesses of all types.

Contact Us

If you are interested, contact us on 023 92 822254 or at info@dthomas.co.uk
For more information on our company have a look at our About Us page.