Igniting Innovation at Dunstan Thomas

03 Nov 2025

At Dunstan Thomas, innovation is central to our mission to be the best-loved WealthTech partner, delivering technology solutions with exceptional user experiences.

Dunstan Thomas supports Naomi House As part of our ongoing focus on innovation, Dunstan Thomas launched Ignite, an internal initiative designed to spark positive change across the company. This year, Ignite has featured knowledge-sharing spotlight sessions, company-wide feedback initiatives, and most recently, the Ignite Launchpad.

Ignite Launchpad is an opportunity for Dunstan Thomas staff to explore and develop ideas that could make work better, smarter or easier. Over a two-week period, employees dedicate a day to pursue projects that enhance technology, streamline processes, improve collaboration or learn something new.

The response was exceptional. Twenty employees took part, delivering fifteen impressive projects that showcased true entrepreneurial spirit, from ideas that focused on improving how we operate, to team and client culture, business insight and AI. To celebrate the breadth of ideas, six awards were presented:

  • Small Change, Big Impact - Most effective minor improvement: Greg Hollands – Imago Administration launcher
  • On-Trend - Most topical innovation: Matt Roblin - MCPs for AI, an Illustrations use case
  • Team Spark - Best cross-team collaboration: Danielle Byrne & Georgie Weston – Robotics Process Automation within TPA
  • Customer First - Greatest client experience impact: Denise Gravatt & Sam Nice - Pictures over pages, a different approach to requirements definition
  • The Nucleus Award - Executive panel’s favourite: Wai Man & Alok Gupta – Imago Administration policy cloner
  • Best Thing - Best overall project: Wai Man & Alok Gupta – Imago Administration policy cloner

Paul Muir, Co-Managing Director commented:
Paul Muir, Co Managing Director at Dunstan Thomas “We mixed things up this year in an attempt to get more people involved and with the range of ideas presented it was a massive success. Many of the ideas were already geared towards production use so we will be exploring how we can develop these further. Congratulations to everyone who took part, and to our winners for their creativity and dedication. Ignite reflects our belief that innovation thrives when people are empowered to explore new ideas - a principle that continues to be at the heart of Dunstan Thomas".

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